NeonVegas Terms and Conditions

Welcome to Neon Vegas. These Terms and Conditions govern your use of our website and services at NeonVegas, operated by BP Group Limited, a company registered in Malta under company number C52434, with registered address at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta. We are a member of the PressEnter Group and hold a licence issued by the Malta Gaming Authority under number MGA/B2C/203/2011. By registering an account and using our services, you agree to be bound by these terms in full.

Eligibility and Account Registration

To use NeonVegas Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We primarily serve players in New Zealand, and our services are offered in English along with localised versions in Finnish, Norwegian, Canadian English, Canadian French, and Polish. When you complete Neon Vegas login registration, you confirm that all information you provide is accurate, current, and complete.

• You may only hold one active NeonVegas account per person, household, or IP address
• We reserve the right to request identity verification documents before approving withdrawals
• We may suspend or close accounts that provide false or misleading registration details
• You are responsible for keeping your neonvegas login credentials confidential

Account Security

We at NeonVegas take account security seriously and encourage you to use a strong, unique password. If you suspect unauthorised access to your account, you must notify our support team immediately. We are not liable for losses arising from your failure to safeguard your login information.

Deposits, Withdrawals, and Currencies

Our platform accepts NZD as the primary currency, along with NOK, EUR, CAD, and USD. The minimum deposit is N$10 for most payment methods, and the minimum withdrawal amount is 50 EUR or its equivalent per transaction. We support Bank Transfer, Visa, Mastercard, Skrill, Neteller, Paysafecard, and MiFinity for neonvegas deposit transactions, while neonvegas withdrawal requests are processed via Bank Transfer, Visa, Mastercard, Skrill, or Neteller, returned to your original deposit account wherever possible.

• Daily withdrawal limits are set at N$5,000 per day
• Withdrawal requests are typically reviewed within 24 business hours
• Once approved, cash-outs are processed within 24 hours, followed by 1–5 banking days for funds to reach your account, excluding weekends and public holidays
• We may request additional verification for first-time withdrawals or unusually large transactions

Bonuses and Promotions

At Neon Vegas, we offer a range of promotional offers, including our welcome package of 500% of your first deposit up to $500 using bonus code NEON, with a minimum deposit of $20. This neon vegas bonus code credits the offer amount to your bonus balance, which must be wagered 20x using your cash balance before the offer amount unlocks; wagering must be completed within 2 days of activation. This neonvegas bonus code offer is available only to players who have not previously claimed a welcome bonus from BP Group Ltd, and accounts closed for responsible gambling reasons are excluded from participation even if wagering has begun.

Our Neon Card promotion rewards weekly deposits made between Monday and Saturday with free spins ranging from Classic to Neon tiers, unlocked upon Sunday login. We also run the $10,000 VIP Raffle, Triple Surge weekly spins, Friday Pulse deposit offers, and our Glow Mode weekend free-spin drops on selected Pragmatic Play titles. Full terms, wagering requirements, and expiry periods for each neonvegas bonus and neonvegas free spins offer are published on the relevant promotions page and form part of these Terms and Conditions.

• We reserve the right to amend, suspend, or withdraw any promotion at our discretion
• Bonus abuse, including the use of multiple accounts, may result in forfeiture of winnings
• You must meet all wagering requirements before requesting a withdrawal of bonus-related funds
• Any breach of these General Terms, or closure of your account, forfeits your Loyalty Level and associated benefits

VIP Club and Loyalty Program

Our VIP Club is an invitation-only program based on your gameplay activity, comprising four levels: Bronze, Gold, Platinum, and Diamond. Your current status is displayed in your account dashboard. We provide VIP members with a personal account manager, prioritised withdrawals, exclusive tournaments, early access to new releases, and tailored bonus offers. We may contact you regarding your VIP status via live chat, email, phone, or instant messaging.

Games and Fair Play

NeonVegas Casino features over 2,500 games from leading providers including Microgaming, Pragmatic Play, Play'n GO, Hacksaw Gaming, Big Time Gaming, Yggdrasil, and many others, alongside live dealer tables powered by Evolution. Our neonvegas slots library includes classic reels, video slots, jackpot games, and new releases, while our neonvegas live casino offers blackjack, roulette, baccarat, and game shows. All games on our platform use certified random number generators to ensure fair outcomes, and we conduct regular audits to maintain compliance with our licensing obligations.

Access via Desktop and Mobile

You can access Neon Vegas through desktop and mobile browsers. We do not currently offer a dedicated native application, but our mobile-optimised site delivers the full neonvegas casino app experience directly through your browser without requiring a separate download.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits, self-exclusion, and reality checks. If you are concerned about your gambling behaviour, our support team is available to discuss available safeguards and external support organisations.

Customer Support

Our support team is available 24/7 via live chat, email at support@neonvegas.com, and our contact form, offering assistance in English, Finnish, and Norwegian. Whether you have questions about your neonvegas register process, a pending withdrawal, or an active promotion, we aim to respond promptly and helpfully.

Intellectual Property

All content on our website, including graphics, logos, game software, and text, is owned by us or licensed to us by our providers. You may not copy, reproduce, or distribute any material from our site without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform, including technical failures or delays beyond our reasonable control.

Termination of Accounts

We reserve the right to suspend or close your account if you breach these Terms and Conditions, provide false information, or engage in fraudulent activity. Upon closure, any unwagered funds may be returned to you subject to our verification procedures.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of NeonVegas following any amendment constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Governing Law

These Terms and Conditions are governed by the laws of Malta, and any disputes arising from your use of our services shall be subject to the jurisdiction of the Malta Gaming Authority's dispute resolution procedures, in accordance with our licence MGA/B2C/203/2011.

Contact Us

If you have any questions regarding these terms, our promotions, or your account, please reach out to us at support@neonvegas.com or through our live chat, available around the clock to assist NeonVegas players.